PatternLens Media LLC ("PatternLens," "we," "us") respects your privacy. This policy explains what information we collect, how we use it, and the choices you have. It applies to patternlens.site and related services.
Information we collect
- Information you provide: name, email address and order details when you purchase our e-book, subscribe to updates, or contact support.
- Payment information: card payments are processed by our PCI-compliant payment processor. We do not store full card numbers on our servers.
- Automatically collected: IP address, device and browser type, pages visited and referring URLs, collected through cookies and similar technologies.
How we use your information
- To process your order and deliver your download link.
- To send order confirmations, receipts and, if you opt in, occasional emails about new guides.
- To provide customer support and handle refund requests.
- To improve our website, products and service.
- To detect and prevent fraud and to comply with legal obligations.
Cookies
We use essential cookies to run the site (for example, remembering your checkout session) and analytics cookies to understand how the site is used, including measuring the performance of our advertising. You can control cookies through your browser settings; disabling some cookies may affect site functionality.
Third parties we share with
We share data only with service providers who help us operate, such as payment processors, email delivery services, analytics and advertising-measurement providers, and fraud-prevention services. These providers may use your data only to perform services for us. We do not sell your personal information. We may disclose information if required by law or to protect our rights.
Data retention
We keep personal information as long as needed to provide our services, comply with legal and tax obligations, resolve disputes and enforce our agreements.
Your rights
Depending on where you live (including under the CCPA in California and the Colorado Privacy Act), you may have the right to access, correct or delete your personal information, opt out of marketing, and request a copy of your data. To exercise these rights, email support@patternlens.site. You can unsubscribe from marketing emails at any time using the link in each message.
Children
Our site and products are intended for adults 18 and older. We do not knowingly collect information from anyone under 18.
Changes to this policy
We may update this policy from time to time. Material changes will be posted here with a new "last updated" date.
Contact
Questions? Email support@patternlens.site or write to PatternLens Media LLC, 1550 Wewatta St, Suite 200, Denver, CO 80202, US.